Problem gambling is an issue the ACT Labor Government takes seriously. I am looking forward to Mission Australia’s contribution to combating problem gambling in the ACT.
This service is an Australian first, with a focus on both preventing gambling problems and supporting those currently experiencing problems.
It will provide counselling services - both problem gambling and financial - educational information on problem gambling, self-help techniques and important links to other services such as family guidance, alcohol and drug assistance as well as housing and employment opportunities.
Another important element of the service will be outreach services to other locations in the ACT. This will include providing support to clubs to help club staff deal with patrons who may be experiencing gambling problems.
Mission Australia is also working with the Australian National University, the ACT Gambling and Racing Commission and industry stakeholders to assist with research on the causes and effective treatment of problem gambling.
The support service is being funded through the Problem Gambling Assistance Fund. All gaming machine licensees are required to contribute to this fund and it also includes voluntary contributions from ACTTAB and Casino Canberra.
Mission Australia was selected from a competitive public tender process and currently provides gambling counselling services at 13 sites across NSW. The service has six full time staff who between them have 30 years of counselling experience.
Clients can access the support service in a number of ways including face to face and over the phone. The number for the service is 1800 858 858.
The service will extend to provide support through e-mail and online contact in the future.
Media release issued on the 4 August 2011 by Andew Barr MLA, Deputy Chief Minister, Treasurer, Minister for Economic Development, Education and Training, Tourism, Sport and Recreation in the ACT Legislative Assembly
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