The program uses a range of techniques to help achieve positive outcomes for families such as mediation to help reduce conflict and parenting skills to enable parents to communicate with their children more effectively.
We interviewed Service Manager, Kym Dwyer, who describes what it is like to work at the front line of this unique service.
Describe a recent client success story...
"I really enjoyed witnessing the changes to many families lives when PCB was offered the opportunity by (corporate partner) Vodafone to take 20 families to Sydney for a ‘Star Tour’.
"Twenty families were treated to an overnight stay in a hotel, a boat cruise on Sydney Harbour and a tour of Fox Studios where they wrote and recorded a song together and made a film clip. Some of our families had never been on a plane before or spent quality time together.
"The positive impacts the trip had on the families were numerous including improvement in relationships and increased confidence of the parents to adequately care for and provide safe environments for their children. It was an awesome experience for them and for us!"
What is the most challenging aspect of your role?
"It can be emotionally challenging sometimes hearing some of the personal hardships and struggles that a family has gone through."
What are the best aspects of your job?
"I enjoy working with families who want to make positive changes in their lives. I appreciate every moment a family opens up and shares their story with me. To be part of each family’s transformation process is a rewarding experience."
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