The innovative inner-city Sydney service received the Organisational Excellence Award at the state awards.
Charles Chambers Court provides modern, stable and secure accommodation and personal care for elderly or frail people who have been living on the street or are moving through crisis accommodation.
One of seven organisations in the ACS category, Charles Chambers Court was judged on its leadership, innovation and excellence in service delivery, specifically with regards to people management, training, technology, customer service, the environment and stakeholder communications.
“I’m extremely proud of the staff at Charles Chambers Court, the way in which they deliver high-quality care to the residents and the respect and dignity they show towards them,” said Jill Bicknell, Mission Australia Operations Manager - Aged Care.
“The Australian Bureau of Statistics (2001-2006) showed an increase in the number of homeless people aged 55 years and over by 33 percent in NSW. For this reason Charles Chambers Court is a much-needed aged care facility servicing the needs of the aged homeless.
"This permanent accommodation for our residents is in many cases the first real home they have had for many years.”
The ACS awards promote and recognise excellence in a range of areas that contribute to the quality of life of older people, people with disabilities and their carers. They also acknowledge efforts to increase public confidence and community involvement in aged and community care services.
As an ACS State Award winner, Mission Australia's Charles Chambers Court will now progress to the national ACSA Awards in September.
Well done to all the dedicated people who help to make Charles Chambers Court the welcoming and caring place it is.
Above image: Jill Bicknell, Charles Chambers Court and Jason Taylor, Business Development Manager, Programmed Property Services (award sponsor).
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